A BNO (Building Network Operator) is the organisation that owns or operates the electricity distribution network within a multiple occupancy building, between the intake position and customers’ installations. A BNO may be a building owner, landlord, developer or similar function in control of a building infrastructure at that given time.  

From 18th January 2021 we will no longer install any new internal service cables within homes of multiple occupancy.

Our guide EV guide is a one stop shop to help you understand the electric vehicle infrastructure. Visit our EV page to download the guide and find out more about EV Connections.

Tipping Point is a new connection option being offered to customers. During the design process, customers can now choose to reduce their capacity to the Tipping Point - the point at which a connection can be made without needing reinforcement works. This applies to any connection that triggers EHV reinforcement works. You can update your application at no extra cost and within the same timescales as a standard quotation.

 *Conditions may apply

After you’ve accepted your quote your connection may be affected by others that are awaiting network reinforcement, before they can connect. This is called the ‘connection queue’. Even before you accept, you may find that your quotation becomes interactive with others, this is called ‘interactivity’