COVID-19: Responding to a changing environment A message from Andrew Huthwaite, Director of Connections Read More BNO Connections A BNO (Building Network Operator) is the organisation that owns or operates the electricity distribution network within a multiple occupancy building, between the intake position and customers’ installations. A BNO may be a building owner, landlord, developer or similar function in control of a building infrastructure at that given time. From 18th January 2021 we will no longer install any new internal service cables within homes of multiple occupancy. Read More EV Connections Our guide EV guide is a one stop shop to help you understand the electric vehicle infrastructure. Visit our EV page to download the guide and find out more about EV Connections. Read More Tipping Point Tipping Point is a new connection option being offered to customers. During the design process, customers can now choose to reduce their capacity to the Tipping Point - the point at which a connection can be made without needing reinforcement works. This applies to any connection that triggers EHV reinforcement works. You can update your application at no extra cost and within the same timescales as a standard quotation. *Conditions may apply Tipping Point
Changing or Moving your supply Move your meter, upgrade or reduce your supply, disconnect, alter or divert our equipment Apply
New Connections Connect a small domestic dwelling, EV charging point, a housing estate, small business, large commercial development or new generation or storage. Apply
Performance, Standards & Charges Guaranteed Standards of Performance, Connection Offer Expenses, Charging methodology and more Find out more
Generation and Storage Find guidance for applying for and connecting energy storage and generation here. Find out more
Network Information Use our heat maps, GIS, Long Term Development Statements or Technical library Find out more
Legal Consents and Agreements Find process information for obtaining land consents & template contract agreements Find out more
Competition in Connections Did you know you have a choice? Find more information for customers and ICPs/IDNOs here Find out more
Stakeholder Engagement See our Incentive on Connections Engagement commitments, updates, events & newsletters Find out more
Our promises to you... Our Connections Customer Charter sets out our promises to you throughout your connection journey. Customer Charter