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  • COVID-19: Protecting our customers, our colleagues and our network

    Read our response
  • Click here to apply online
  • Changing or Moving your supply

    Move your meter, upgrade or reduce your supply, disconnect, alter or divert our equipment

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  • Connections Information

  • Not sure what you need? Click here and let us help you.
  • New Connections

    Connect a small domestic dwelling, EV charging point, a housing estate,  small business, large commercial development or new generation or storage.

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  • Contact Connections

    Need to speak to us? Get in touch here

    Contact
  • Performance, Standards & charges

    Guaranteed Standards of Performance, Connection Offer Expenses, Charging methodology and more

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  • Generation and Storage

    Find guidance for applying for and connecting energy storage and generation here.

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  • Network Information

    Use our heat maps, GIS, Long Term Development Statements or Technical library

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  • Legal consents and Agreements

    Find process information for obtaining land consents & template contract agreements

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  • Competition in Connections

    Did you know you have a choice? Find more information for customers and ICPs/IDNOs here

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  • Stakeholder engagement

    See our Incentive on Connections Engagement commitments, updates, events & newsletters

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  • Application and Process

    Find out more about:

    • getting connected
    • MPANs
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  • Our promises to you...

    Our Connections Customer Charter sets out our promises to you throughout your connection journey.

    Customer Charter