Charging at home

We recommend speaking to an electrician/installer to see if your home wiring is sufficient to support an EV charger, or if you need to apply for an upgrade or new connection. (This is also the same process you need to follow if you are looking to install a ground source heat pump.)

Your installer should have completed an Adequacy of Supply Assessment. If your supply is adequate for the charging point, your installer can notify us of the installation by completing the EV/HP online application.

Once the charger or heat pump is installed, your installer should notify us within 28 days of commissioning.

If your supply is not currently adequate, your installer will need to contact us by phone to request a supply upgrade. Your installer should also contact us if there are concerns over maximum demand or the cut-out.


It is important that we have visibility of where electric vehicle charging equipment is being connected to help us locate increased demand and ensure the network is fit for purpose. We want to make it simple and easy for you to notify us when you are installing an electric vehicle charging point.

Please note that it is the installer's responsibility to:

  • Assess how adequate the electricity supply capacity is for the new electric vehicle load plus any existing load before installing the charging equipment.
  • Assess the adequacy of the earthing Before installing the charging equipment.
  • Notify us (or another electricity distribution operator) after you have installed the charging equipment within 28 days.
  • Check who your local electricity network operator is. Our two licence areas cover the south of England and north of Scotland, but there are Independent Distribution Network Operators who operate within these areas.

If the property does not pass the adequacy test, or you have concerns over maximum demand or the cut-out, you will need to request a supply upgrade.


Accelerating a Green Recovery

Accelerating a Green Recovery recommends ten policy proposals to secure a cost-effective, fair transition to EVs as a key part of the green recovery from the impact of coronavirus. Implementing these proposals can support the UK having the most extensive EV charging network in the world by 2025.

The proposals complement SSEN’s EV Strategy, that sets out the principles we will embed as we support the communities and stakeholders we serve, transition to EVs.


Download the Accelerating a Green Recovery report.

Multiple EV connections

If you're an installer, you can use our online form to submit multiple EV applications at one time.
EV Chargers

Additional resources

Still need help?

Contact us

If you still require assistance, please give us a call or email us at