Please note: If you’re installing a new appliance or connecting something which may take more demand from your electricity supply, you will need a load check to see if your supply can handle this. A load check is free of charge, and if we do need to increase your load and this is a small piece of work when we arrive, we will do this free of charge also. However, if we are unable to change your fuse on this visit due to specialist teams required, or needing a large increase, we will send you a quotation to change your capacity.
To request a load check visit, click here.
If it has been noted that the property's existing cut out fuse is faulty, but isn’t dangerous, we will replace the cut-out fuse with one of identical capacity. We will not increase the size of the cut-out fuse when replacing.
This job is not chargeable.
Please note: If you're looking to increase the fuse capacity, for example, from a 60amp fuse to a 100amp fuse, you'll need to arrange this as a Load Increase by clicking here.
If you can see a black substance around your cut-out fuse that seems hot or has a strange smell, this is an emergency job, and you should call 105.
Information we'll require from you
For us to be able to book this job, we will need the following pieces of information from you:
- Your personal details
- Reason for the replacement
- Location of the cut-out fuse (usually by your meter)