Did you know you have a choice?
If you are developing a housing, commercial or industrial site project, we can provide estimates and quotations for new or existing connections. If you wish, you can seek alternative estimates or quotations from Independent Connections Providers (ICPs). If you are looking to connect a site dedicated to generation (Solar farm or battery site) please visit our generation connections page.
You have a few options when planning to connect your properties to our network. Visit our quotation options page for more information
Connecting to our network
Information we require
- Description of works required and how much electricity you're expecting to use
- Your contact details
- Address and postcode of your site
- A plan showing the site location and layout, showing the properties that need to be connected and meter positions.
- Parties for correspondence
- Letter of Authority (this is a letter to provide permission from the land/property owner to complete the work)
- Plan showing the site boundary
- Letter of Authority - For all metered and generation connection applications (excluding budget and feasibility study requests), where an applicant is not the landowner or occupier, we require a letter of authority to be submitted at the application stage.
Information we'll need to check
- Any additional or abnormal electricity loads (heat pumps, swimming pools, etc.)
- Dates of when you're ready for the works to be completed
- Land ownership details (specifically land you own and where your boundary ends) as your connection may require land consent.
- Details of any microgeneration you're looking to install, if applicable (solar panels, for example)
Standards and regulations
For more information about the standards and regulations we adhere to as a distribution network operator, please visit our performance standards and charges page.
Depending on where you are looking to connect to our network, it is possible that your connection offer could be made Interactive. ‘Interactivity’ occurs where we receive more than one application making use of the same parts of the network, or where applications have a material effect on earlier applications. Interactivity means that the validity of one quotation is dependent on the outcome of the other. Find out more about the Interactivity process.
In order to provide you with a connection to our network, we need land rights to install, use, maintain and renew our equipment on privately owned land. Visit our land rights page to find out more about the land rights we can obtain on your behalf.
A Building Network Operator is a term used to describe an organisation that owns or operates the electricity distribution network within a multi-occupancy building between the intake cut out position (our first point of
isolation) and the customer’s installation.
Download our Building network operator guide for more information on your responsibilities and how the system works.
When you apply to us for a connection, you have the choice of keeping full control of your job or nominating one or more representatives to deal with us on your behalf. This includes nominating different people or companies to deal with us on a day-to-day basis for on-site works, or to manage or pay for the works. This ability to nominate different people has always been available and will remain to be available, but we want to make sure the scope and impact of your options are clear to you.
Our easy-to-use calculator will help you determine how much electricity you need to apply for.
Download the site readiness guide for details on how you can ensure your site is compliant and ready for connection to our network.
In 2018, we introduced a change to how we recover the costs we incur for preparing a connection quotation. Now, if you apply for a large generation or demand project, we will charge you for the costs associated with issuing the connection quotation in accordance with the Electricity (Connection Offer Expenses) Regulations 2018. You will need to pay a Connection Offer Expense whether you decide to accept your Quotation. Please visit our Connection Offer Expenses page for more information.
Novation / Assignation
Throughout the development and build of your project, you may require the rights and obligations of your connection offer to be transferred to a third party. In order to achieve this, a legal document is required to capture the details and permissions of all parties involved. This document is known as a Novation (SEPD - England & Wales) or Assignation (SHEPD - Scotland) and must be completed by all parties. We have created a guide and template documents for Novation & Assignations that can be found below. Please note, the documents are not complete until we agree and sign each of the three copies.
An MPAN (Meter Point Administration Number) is a unique 13-digit reference that identifies each electricity supply point.
Refunds are usually issued in two scenarios:
- When a project is cancelled by a customer post acceptance of the Connection Offer
- When a new connection has been completed and the project is underspent, a partial refund may be due to the customer.