Who is your supplier?
If you're unsure who you should be paying your bill to, visit the “Who is my supplier?” page to find out who your supplier is.
Some of the services we offer...
We offer a variety of services to help if you are looking for a new electricity connection or to amend an already established supply. Below are some of our popular job types.
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Need more power?
Are you making changes to your home or small business and need more power? We can help you with this. We know the process can sometimes be a lot to take in, but don't worry as we'll guide you through the steps you need to take.
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Move your electricity supply
You may be planning a new extension, renovation or just looking to move your supply to a more accessible position. You can find out here what work is involved in moving your service supply cable and how the process works.
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1-4 new electricity connections
Are you looking to connect 1-4 residential properties, a small business or a temporary building supply? This page will explain everything you need to know when applying with us. We also have a quick estimate calculator to estimate your project charges before you apply.
Who we are
Our electricity distribution and transmission networks carry electricity to over 3.9 million homes and businesses across the north of Scotland and also central southern England.
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Contact us
There are many ways you can contact the teams across our business. Visit the “Contact us” page to find information on all our contact numbers, email addresses, and social media channels – we’re here to help. Whether you have a question, need support, or just want to give feedback, our dedicated team is ready to assist you.
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Customer Support
We're committed to giving our customers a 10/10 customer service experience. Our friendly and experienced staff are available to answer your calls and emails and resolve any queries you may have. If you would like to send us a compliment or request to speak with our Customer Relations team visit our Customer Support page. -