This is the Cookie notice for:
- www.ssen.co.uk
- powertrack.ssen.co.uk
- psrscotland.com
- ssenfuture.co.uk
- poweringnetzero.co.uk
- ssen-ceg.co.uk
- ssen.custhelp.com
It applies to information collected and used by Scottish and Southern Electricity Networks, which is a trading name of Scottish and Southern Electricity Power Distribution which are members of the SSE Group. When we refer to 'SSE', 'we', 'us', and 'our', we mean any of those SSE entities, as appropriate. This information is collected through instruments known as Cookies and various other technologies, collectively referred to in this Cookie Notice as 'Cookies'. Please review this Cookie Notice and our Privacy Notice.
On this page:
- What are cookies?
- Why do we use cookies?
- How do we use cookies on this website?
- Managing cookies
- Who should I contact with a question or complaint?
- More information
What are cookies?
Cookies are small text files transferred and stored by your web browser to your computer or mobile
device when you visit or use a website. Cookies allow websites to recognise your device and store some
information about your preferences or past actions.
Cookies can be considered as 'first party' or 'third party' Cookies depending on the domain that places
them. First party Cookies are Cookies set by a website visited by the user. Third-party Cookies are set by a
domain other than that of the website visited by the user, so if a user visits a website and a third party
organisation sets a Cookie through that website, this would be a third-party Cookie.
Cookies can also be considered as 'persistent' or 'session' Cookies depending on their duration.
Persistent Cookies remain on a user's device for the time specified in those Cookies. They are activated
every time that user visits the website that created the Cookies until the Cookies expire or are disabled
by the user. Session Cookies allow the actions of a user to be linked during a single browsing session. A
session starts when a user opens a browser window.
Why do we use cookies?
We use Cookies and other similar technologies to collect information about your browsing activity and
about the device you have used to access our website (including the make, model and operating system,
IP address, browser type and mobile device identifiers) so we can provide essential features and
functionality on our website:
- Monitor and analyse website usage and performance, so we can measure the effectiveness of our
website and improve it (including security) - Remember choices you make when visiting our website and recognise you when you return, so you don't
have to remind us - Remember certain information about your browsing activity on our website, such as the web pages you
have viewed and your preferences. - This information can then be used to personalise and improve the
the way you interact with our website (for example, displaying content we think might be relevant to you
based on your previous activity) and inform you of special offers and promotions tailored to your interests
(where you have consented to receive marketing communications from us).
How do we use cookies on this website?
The Cookies used on our websites can be broken down into four categories:
- Strictly Necessary
- Performance
- Functional
- Targeting
Strictly necessary
These Cookies are necessary for the website to function and cannot be switched off in our systems.
They are usually only set in response to actions made by you that amount to a request for services, such
as setting your privacy preferences, logging in or filling in forms.
You can set your browser to block or alert you about these Cookies, but then some parts of the site will
not work.
Performance
These Cookies allow us to count visits and traffic sources, so we can measure and improve site
performance. They help us to know which pages are the most and least popular and see how visitors
move around the site.
If you do not allow these Cookies, we will not know when you have visited our site and will not be able to
monitor its performance.
Functional
These Cookies enable the website to provide enhanced functionality and personalisation. They may be
set by us or by third party providers whose services we have added to our pages. If you do not allow
these Cookies then some or all of these services may not function properly.
Targeting advertising
These Cookies may be set through our site by our advertising partners. They may be used by those
companies to build a profile of your interests and show you relevant adverts on other sites.
These Cookies are based on uniquely identifying your browser and internet device. If you do not allow
these Cookies, you will experience less targeted advertising.
Targeted advertising or remarketing is a type of targeted advertising that displays our adverts on third
party websites across the internet to users who have previously visited this website. Remarketing
involves collecting Cookies to inform, optimise and serve adverts based on someone's past visits to this
website. To opt-out of this type of advertising, you can use this free Google tool.
Managing Cookies
When you visit our websites, you will be presented with a Cookie banner. It gives you the choice to
accept the use of Cookies on the site or not. It will also present you with a link to our Cookie manager.
Through the Cookie manager, you can choose to opt-in or opt-out of the types of Cookies active on our
sites. You can also find out a bit more about what we use them for. Our Cookie manager will only
remember your preferences for our site for the specific browser that you're using at that time.
You can manage your cookies settings by clicking the One Trust shield in the lower left corner. Clicking on this shield will display the cookie preference centre and will allow you to change your cookie preferences.
If you wish to change your Cookie settings generally, you can delete Cookies stored on your computer or
change your privacy settings at any time via your browser settings.
Who should I contact with a question or a complaint?
If you would like to contact us in relation to your rights or if you are unhappy with how we've handled
your information, you may contact us by sending a letter to:
Networks Data Protection Team, 2nd Floor, SSEN, Inveralmond House, 200 Dunkeld Road, Perth PH1 3AQ or Email: networksdataprotection@sse.com
If you would like to contact our Data Protection Officer, you may do so using the following details:
Email: GroupDPO@sse.com
More information
ssen.co.uk
Strictly necessary cookies
| Name | Description | Default expiration time | Host |
|---|---|---|---|
| OptanonConsent | This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. | 365 Days | ssen.co.uk |
| OptanonAlertBoxClosed | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. | Session | ssen.co.uk |
|
__RequestVerification Token |
This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser. | Session | ssen.co.uk |
| NSC_wh-xxx.ttfo.dp.vl-ttm | This cookie name is associated with the Netscaler load balancing service from Citrix. This is a pattern type cookie with the root being NSC_ and the rest of the name being a unique encrypted alpha numeric identifier for the virtual server it originated from. The cookie is used to ensure traffic and user data is routed to the correct locations where a site is hosted on multiple servers, so that the end user has a consistent experience. | Session | distribution.ssen.co.uk |
| cf_use_ob | This cookie is associated with sites using CloudFlare. It is used to improve page load times and to override any security restrictions based on the visitors IP address. It does not contain any user identification information. | Session | ssen.co.uk |
| OptanonAlertBoxClosed | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. | Session | ssen.co.uk |
| ASP.NET_SessionId | General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server. | Session | ssen.co.uk and distribution.ssen.co.uk |
| ai_user | This cookie name is associated with the Microsoft Application Insights software, which collects statictical usage and telemetry information for apps built on the Azure cloud platform. This is a unique user identifier cookie enabling counting of the number of users accessing the application over time.user | 364 days | ssen.co.uk |
| cf_ob_info | This cookie is associated with sites using CloudFlare. It is used to improve page load times and to override any security restrictions based on the visitors IP address. It does not contain any user identification information. | Session | ssen.co.uk |
| ARRAffinity | This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. | Session | ssen.co.uk |
Performance cookies
| Name | Description | Default expiration time | Host |
|---|---|---|---|
| _gid | This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited._gid | Session | ssen.co.uk |
| _ga | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga | Session | ssen.co.uk |
| _gat_UA-174634864-1 | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. | Session | ssen.co.uk |
| EktGUID | This cookie is associated with the Ektron web content management system, and is used to collect anonymous visitor information to enable performance measurement and improvement. It assigns a unique identifier to a user, and usually persists for about one year. | 364 days | distribution.ssen.co.uk |
| ai_session | This cookie name is associated with the Microsoft Application Insights software, which collects statistical usage and telemetry information for apps built on the Azure cloud platform. This is a unique anonymous session identifier cookie. | Session | ssen.co.uk |
| JSESSIONID | This domain is controlled by New Relic, which provides a platform for monitoring the performance of web and mobile applications. | Session | nr-data.net |
Functional cookies
| Name | Description | Default expiration time | Host |
|---|---|---|---|
| ecm | This cookie is associated with the Ektron web content management system. It stores a range of data elements in an Ektron powered website, which is configurable by the site manager. For example it can contain user identifiers, language/culture codes, or device information like screen size. This data might be used to perform a range of different functions for the site. It is usually a session cookie. | Session | distribution.ssen.co.uk |
| vuid | This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing | 730 days | vimeo.com |
Targeting cookies
| Name | Description | Default expiration time | Host |
|---|---|---|---|
| _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | 90 days | ssen.co.uk |
| YSC | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | Session | youtube.com |
| __cf_bm | This is a CloudFoundry cookie | Session | hubspot.com |
| VISITOR_INFO1_LIVE | This cookie is used as a unique identifier to track viewing of videos | 180 days | youtube.com |
| CONSENT | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | 730 days | youtube.com |