This short video will explain why we need to turn your power off:


Tree cutting

We may turn off your power because we need to trim tree branches that are near overhead electricity cables.

This is to trim and removing tree’s branches to make sure they do not damage or disrupt our electricity cables. When tree branches touch overhead electricity cables, it can cause a power cut. If this happens your power may go off for around 1 minute and come back on.

If we don’t trim the tree branches it can cause continued disruption to our electricity network and can cause multiple power cuts.