Scottish and Southern Electricity Networks (SSEN) Distribution is moving to Yellow Alert status ahead of a period of high winds and snow forecast to move across the north of Scotland tomorrow.
The combination of these could result in damage and impacts to the network on higher ground. While there is a possibility of disruption across the north of Scotland, the likelihood is greater in Perthshire, Angus, Aberdeenshire, Argyll, Caithness, Orkney and Shetland the north west Highlands and the Moray Firth.
SSEN has been monitoring the unsettled weather across the festive period, and we’re now activating our well-rehearsed contingency plans, bringing in additional teams to deal with any damage to the network and subsequent faults, which may impact customers’ power supplies.
Today, we are sending text messages to tens of thousands of our Priority Service Register customers to provide them with tailored guidance ahead of tomorrow’s weather.
With the potential for strong winds and snow to impact the network, we’d like to remind customers that if they come across any damaged equipment, not to touch it and instead report it to us directly by calling 105, or via the Power Track website or app, and engineers will investigate as soon as possible.
Customers are also being encouraged to be prepared for the possibility of disruption to supplies by saving the emergency power cut number - '105' - to a mobile phone to report any loss of supply or damage to the electricity network.
Customers are eligible for our Priority Services Register (PSR) if they:
- Are deaf or hard of hearing
- Have a disability
- Live with children under five
- Are blind or partially-sighted
- Have a chronic illness
- Use medical equipment/aids reliant on electricity
- Are over 60.
To find out more about the PSR, click here or call 0800 294 3259.
You can keep up to date with our latest news at www.ssen.co.uk/storm
How to get prepared
In preparation for any potential power cuts, we are encouraging our customers to save the emergency power cut number 105 and to follow us on Facebook and Twitter (ssencommunity) for regular updates.
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Register for extra support during a power cut
Priority Services Register
We all rely on electricity day to day for various things, but for some, a power cut can be worrying or difficult. That’s why we offer extra help and support during a power cut. Registering for our Priority Services helps us to help you when you need it most. All our priority services are free. -
View our tips and advice to help you during a power cut
Preparing for a power cut
With bad weather on the way, we've put together some helpful tips and advice to help you during a power cut. You can also download our useful resources to share with your family and neighbours. -
Report a power cut or damage to our network through our map
Power Track
You can stay updated and track the progress of any faults in your area on our Power Track map or report damage to our network. You can also follow the progress of planned interruptions as well as find the nearest EV charge point if you have an electric vehicle that needs charging during a power cut.