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  • Winter Ready

    Let us help you prepare for winter

  • If you would like to view this video with English subtitles please click here.

  • Priority Services

    Priority Services

    If you think you, or someone you know, could benefit from extra support we suggest you register for our free Priority Services so that we can provide you with extra help during a power cut. Find out more
  • Power Track

    Power Track

    Don't let a power cut keep you in the dark, download our free Power Track app and stay updated with faults in your area.  Power Track
  • 105 on mobile

    Power cut? Call 105

    If you have a power cut, or are in a dangerous situation involving electricity, you can call 105 free from any phone and you'll be put through to your local network operators 24/7 contact centre. What is 105?
  • Family using mobiles

    Power cut advice

    We've got some helpful advice around preparing and dealing with a power cut.  Advice
  • Mr and Mrs Masters Story

    Mr and Mrs Masters joined the Priority Services Register over a year ago as it made them feel better knowing there was someone out there making sure they were ok if the lights went out. 

    Our Priority Services are free and there to provide extra support to those who need it most.

    Get 'Winter Ready' and join the register today! 


  • Farm View Nursery

    Nursery manager Emma Cracknell explains why Priority Services are so important for the children at their facility. You can join the Priority Services register if you have children under 5, are over 60 or have specific medical or additional needs.



    Click here for more information.