There's a new number to call in a power cut. If you have a power cut, or come across damage to our network, dial 105 and you'll be connected to your local electricity network operator.
You can stay updated with the latest fault information during a power cut by download our award winning Power Track app.
Your electronic devices may not work or run out of battery in a power cut. Write down important numbers and keep them handy.
If bad weather is on the way, or we've pre-warned you about a power cut, keep your phone charged beforehand.
Power cuts can be stressful, especially if you need extra help. Join our free Priority Services Register so we can offer you extra support when the lights go out.
Store a torch with fresh batteries in a place where you can easily get to in the dark.