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  • Be Winter Wise
  • Power cut live updates

    Live updates - Power Track

    Visit our Power Track map to keep updated on any planned or unplanned outages in your area. Power Track
  • Priority Services

    Join our free Priority Services

    We offer extra help during a power cut to customers who join our Priority Services Register. Priority Services
  • Frequently asked questions

    Frequently asked questions

    Our frequently asked questions cover our most common queries on everything to do with a power cut. FAQ's
  • Estimated times of restoration

    Estimated times of restoration

    Find out how we decide estimated times of restoration on all network faults. ETRs
  • Preparing for a power cut

    If bad weather is on the way or we have let you know we need to turn off your power to carry out planned maintenance, follow our tips to prepare and stay safe. Helpful tips
  • Dealing with a power cut

    We do everything we can to make sure that your electricity supply is constant, but sometimes power cuts can happen. Helpful tips