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  • Connections Information - Contact

    We want to get you through to the best person to answer your question, as quickly as possible. Based on what type of question you have, or where you are in the connections process we can help get you through to the right person.

  • Engineers by van

    Questions about small connections

    Unsure about your application, the connections process, or what you need to do before we connect you?  Email our Connections & Engineering team for help.

    Email us
  • Questions about commercial connections?

  • Smiling call advisor

    Questions about small connections?

    If you wish to speak to a member of our team, please give us a call. We are open 08:00-16:00 Monday to Friday.

    Call us
  • Capacity Availability

    Looking to apply but not sure of the best PoC? Register for a Face to Face connections surgery in one of our offices, or a virtual surgery

    Register here
  • Flexible Connection Options

    Looking to apply, and interested in what options are available to you under flexible connections? Contact our team and find out more

    Email us
  • G99 and G98

    Unsure what you need to do to make sure you comply with the new engineering Recommendations? Take a look at our webpage and FAQs or contact us 

    Email us
  • Unmetered Supplies

    'Unmetered supplies: If you are unsure if the equipment to be installed is viable for an unmetered supply please contact the unmetered supply team on: 0345 070 0301 or email us by clicking the button below.

    Email Us
  • Your Quotation

    What to know where your quotation is up to? Or discuss the specifics of your Connection Offer? You can track your application through our online portal or contact our Account Managers

  • Interactivity

    Has your quotation become interactive? If you have specific questions about your quotation contact our Account Managers                          

  • SWANs

    Is your connection part of the South West Active Network? If you have specific questions about your quotation contact our Account Managers

  • Connections Meetings

    Do you want to speak to us about your connection? See our Connections Meetings leaflet to find out how to book a meeting and what happens at the meetings. You can also request a meeting to speak with one of our account managers.