How does it affect me?
If your quotation is ‘interactive’ it could have a significant impact on the cost and/or timescales for connecting your project.
‘Interactivity’ occurs where we receive more than one application making use of the same parts of the network, or where applications have a material effect on earlier applications. Interactivity means that the validity of one quotation is dependent on the outcome of the other.
Where there are multiple customers applying to make use of the same parts of the network, we have an ‘interactive queue’. Queue position is determined by the date we received a ‘competent’ application (that meets the minimum requirements for us to register it as a new application).
Industry consultations relating to interactivity were undertaken via the Energy Networks Association in 2018 and again in 2019. The results of these consultations provided an industry-agreed policy on establishing a consistent Interactivity process within and across network companies. We comply with this policy and as such, have implemented the Conditional Interactivity process, further details of which can be found on the ENA website.
The process is summarised in the steps below. Where we refer to ‘Conditional’ and ‘Unconditional’ in this section of our website, this relates only to the interactivity process and not any other terms or conditions in the connection offers.
An Unconditional Offer means that this customer has the first refusal on the connection, and their Offer is not dependent on the acceptance of the other applicants in the interactivity queue.
Conditional Offers are made on the premise that all offers ahead of them in the interactivity queue are not accepted. If any of the connection offers ahead of them in the interactivity queue do accept and the network can’t accommodate the next offer, then the Offer is withdrawn by the network company irrespective of whether the customer has accepted or not.
View the example Interactivity process scenarios.