Outside your boundary
Please choose from the services below:
Overhead height assessment
We will visit your site and ensure that overhead wires are at a correct and safe height for the works underneath or around.
Pole and stay assessment
If you've noticed a pole leaning or damaged stay, then we can attend and assess how secure the pole is. We will then take all reasonable actions to ensure the pole is safe and supported properly.
If you're working near overhead lines, we can cover the wires to ensure you're safe.
If you require access to our substation, your local depot will arrange for entry to be granted.
We can temporarily isolate your incoming supply.
One of our arboricultural team will inspect the trees and if any work is required they will recommend the best course of action and agree what work we will undertake
If you've noticed rubbish or overgrown vegetation at one of our substations, we can attend to fix this.
If we receive a report that a substation we are responsible for needs to be repaired (broken gate, fence, locks, etc), we will arrange for one of our specialists to attend and carry out the repairs required.