Powering our community

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Our services
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Find out more
  • Contact us

    There are many ways you can contact the teams across our business. Visit the “Contact us” page to find information on all our contact numbers, email addresses and social media channels – we’re here to help.

  • Customer Support

    We're committed to giving our customers a 10/10 customer service experience. Our friendly and experienced staff are available to answer your calls and emails and resolve any queries you may have. If you would like to send us a compliment or request to speak with our Customer Relations team visit our Customer Support page.

  • Works in your area

    Have you noticed we are carrying out work in your street or outside your home? We have an interactive map that can help you search for any works in your area and provide you details on when we are due to finish works and why we are in your area.

Who we are

Our electricity distribution and transmission networks carry electricity to over 3.9 million homes and businesses across the north of Scotland and also central southern England.

Our skilled teams are based right across the regions we serve, from the bustle of West London to the smallest villages in the Highlands and Islands of Scotland.  They are supported by engineering and customer service teams based in major offices and depots in centres like Reading, Portsmouth, Perth, and Inverness.
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