Helpful information

  • Power cut advice

    For more information on how you can prepare for a power cut, and to find out what you should do the next time you experience one, visit our power cut advice page.
    Power cut advice

  • Priority Services

    We all rely on electricity day to day for various things, but for some, a power cut can be worrying or difficult. That’s why we offer extra help and support during a power cut. Registering for our Priority Services helps us to help you when you need it most. All our priority services are free.
    Priority Services

  • Do you have a question?

    If you have any questions about the power cut, or you just want to check something with us, go to our contact us page - we're here 24/7 to answer any queries you have.
    Contact us