We would love to hear your thoughts

As a part of our commitment to delivering a 10 out of 10 service, we survey our customers to ensure we are meeting your expectations.

Did you find the information we provided you with helpful?

As a guide, higher scores such as 9 or 10 mean you were happy with the information we gave you as part of your planned power cut. Scores lower than this mean that there was something we could have done better or you’re unhappy.

Based on your score above, would you like to share in more detail the information we provided you with and if there is anything we could do to make it better? 

Do you wish to speak with our Customer Relations team?

We understand that sometimes our customers may wish to get in touch with concerns. If you wish to contact us with a complaint please fill out our online complaints form so our Customer Relations team can help you further. 

Complete our online form