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Ahead of the arrival of Storm Bram, we’ve moved to ‘Yellow Alert’ preparedness status in our north of Scotland licence area, with the highest wind gusts forecast to impact the Western Isles, West and Northwest Highlands and Skye from Tuesday afternoon through to Wednesday morning.
💨 The weather forecast
Storm Bram, which has been named by the Irish Met Office, is forecast to run from Tuesday afternoon through to Wednesday morning, and forecasts currently indicate storm-force winds gusting up to 90mph across the Western Isles, West and Northwest Highlands and Skye with strong winds expected elsewhere in the region. Heavy rain is also forecast.
👷 How we're responding
Our heightened ‘Yellow Alert’ alert level reflects the strong likelihood that these storm-force winds will affect customers’ power supplies, and over the past few days we’ve been increasing our level of preparedness to make sure that we're ready to respond.
Moving to this status means we’ve activated our well-rehearsed contingency plans, with teams in strategic locations ready to respond to network damage and faults, which may interrupt your power supply.
For those customers who may need extra help if their power is off, our specialist Priority Services team are in the process of contacting customers already registered for free support during a power cut; in total we’re reaching out to nearly 180,000 customers in the areas most likely to be affected, to offer advice and check on their welfare ahead of Storm Bram’s arrival.
We’ll continue to monitor the weather forecast closely, and we’ll issue further updates depending on the forecast.
📞 Help and advice
If you see any damage to our equipment, please stay back, don’t touch it and instead report it to us directly by calling 105, or via our Power Track website, and engineers will investigate as soon as possible.
Customers are also being encouraged to be prepared for the possibility of disruption to supplies by:
- Saving the emergency power cut number - '105' - to your phone to report any loss of supply or damage to the electricity network
- Visiting our Power Track Website to give you details of power cuts and restoration times. You can also report power cuts and network damage through Power Track.
- Visiting the "Preparing for a power cut" section on our website, where there is a wealth of advice and information, or to chat live to one of our advisors via the Webchat service
Customers are also eligible for our Priority Services if they:
- Are deaf or hard of hearing
- Have a disability
- Live with children under five
- Are blind or partially-sighted
- Have a chronic illness
- Use medical equipment/aids reliant on electricity
- Are over 60.
To find out more about SSEN's Priority Services, click here or call 0800 294 3259.
How to get prepared
In preparation for any potential power cuts, we are encouraging our customers to save the emergency power cut number 105 and to follow us on Facebook and Twitter (ssencommunity) for regular updates.
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Get extra support during a power cut
Priority Services
We all rely on electricity day to day for various things, but for some, a power cut can be worrying or difficult. That’s why we offer extra help and support during a power cut. Registering for our Priority Services helps us to help you when you need it most. All our priority services are free. -
View our tips and advice to help you during a power cut
Preparing for a power cut
With bad weather on the way, we've put together some helpful tips and advice to help you during a power cut. You can also download our useful resources to share with your family and neighbours. -
Report a power cut or damage to our network through our map
Power Track
You can stay updated and track the progress of any faults in your area on our Power Track map or report damage to our network. You can also follow the progress of planned interruptions as well as find the nearest EV charge point if you have an electric vehicle that needs charging during a power cut.