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If you're without power and cannot find a fault on our map, please call us on 105 or send us a message on Facebook. We're here 24 hours a day for power cut enquiries.

Form

Report a fault

PowerTrack

To tell us about a power cut affecting your property, please complete the form below.

If you want to report a dangerous situation such as overhead wires on the ground or damaged or sparking cables, please call us straight away on 105.

If you'd rather speak to someone straight away, can you call us on 105 or send us a message.

For more information on how we collect and process your data, please see our privacy notice, www.ssen.co.uk/PrivacyNotice/.

Please complete all fields marked*

Title

First Name

Last Name

Postcode

Property name or number

Address line 1

Address line 2

Town

County

Postcode

Landline Phone

Mobile Phone

Preferred Contact

Property Type Residential
Business

Do you Have Any Power? Yes
No

What kind of problem are you experiencing?

Any other information

Are you happy to take part in a customer satisfaction survey? If so, we will get in touch using your preferred communication method. Yes
No

Map

Power Track map

There are currently no confirmed faults for this area. Please call us on 105 or send us a message to report a power cut.

Postcode search

Enter your full postcode to view any faults in that area

Estimated times of restoration

To find out how we decide estimated times of restoration and the reasons for it, click here.
Emergencies and power cuts (24/7)

Central southern England

0800 072 7282

North of Scotland

0800 300 999

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