As Storm Barbara moves in, dedicated teams at Scottish and Southern Electricity Networks (SSEN) have been busy making outbound calls to over 1,400 customers on its Priority Services Register (PSR) to assess needs and offer extra assistance, where required.

People can qualify for the PSR if they:

  • Are dependent on electricity for home medical care
  • Have a chronic illness or short term medical condition
  • Are disabled
  • Have special communication needs
  • Have a young baby or receive a state pension

If for any reason you feel you, or someone you know, may not cope in a power cut please contact SSEN immediately on 0800 294 3259 or call from a text phone on 0800 316 5457.

If you are on the register and haven't been called yet, and would like to speak to someone then please contact us.

For more information on SSEN's Priority Services Register, please visit ssen.co.uk/PriorityServices.