Why we work with Accountability

AccountAbility’s Stakeholder Engagement Healthcheck assesses an organisation’s Stakeholder Engagement practices against AccountAbility’s AA1000 Stakeholder Engagement Standard. The assessment that SSEN Distribution has undertaken over the last two years, assesses our stakeholder engagement strategies and activities against the AA1000 series of standards and industry-leading stakeholder engagement practices.

The AA1000 Stakeholder Engagement Standard is designed to enable organisations to respond to stakeholders in a comprehensive and balanced way. These are based on the principles Inclusivity, Materiality, Responsiveness, and Impact.  

Image of certification of SSEN from Accountability Accreditation

Our Stakeholder Engagement Approach

We have designed our strategy and approach according to these principles. Our stakeholder engagement strategy provides a clear and accessible framework that we use to identify, prioritise, and respond to stakeholder challenges and improve performance.

Achieving the AA1000 Stakeholder Engagement Standard

SSEN Distribution demonstrates advanced performance across the pillars of AccountAbility’s series of standards. With a total score of 71%, SSEN Distribution lies within the Accomplished stage of the AccountAbility Stakeholder Engagement Maturity Ladder. This represents an increase of 7% from its 2020/2021 score of 64%.

“SSEN’s Stakeholder Engagement Strategy is aligned to AccountAbility’s AA1000 Stakeholder Engagement Standard (2015), demonstrating a commitment to apply and integrate leading stakeholder engagement practices across the organisation. SSEN has acted on feedback received from AccountAbility, following its first annual Stakeholder Engagement Healthcheck in 2021, and is actively implementing an ambitious improvement programme to advance its stakeholder processes and practices based on AccountAbility’s recommendations in 2022.” - Daniel Metzger, Associate Director, AccountAbility.

Continued learning

To ensure we continue to increase both capacity and capabilities around stakeholder engagement, our colleagues participate in a continuous programme of training and awareness.  Additionally, working with AccountAbility, we will this year undertake a targeted programme of improvement, further improving our knowledge and skills with the aim of delivering impactful stakeholder engagement.

If you would like to provide feedback on our engagement approach, please get in touch with our team: stakeholder.engagement@sse.com