This short video will explain why we need to turn your power off:
Repairing our network
We may need to turn your power off to repair damage to our electricity cables that brings power to your home.
If we have identified a fault on our network, our engineers may need to carry out planned work in order to complete the repairs. Once we have completed the work, there will be a lower risk of power cuts and the power supply will be more reliable for you and your neighbours.