Delivering a Smarter Electricity System We strongly support the UK and Scottish Government’s net zero emissions targets, and we're acting now to deliver a smarter, flexible network that creates opportunities for all our customers. Find out how you can get involved. Read More Join our Priority Services Register If you think you, or someone you know, could benefit from extra support we suggest you register for our free Priority Services so that we can provide you with extra help during a power cut. Priority Services Power cut? Call 105! If you have a power cut, or are in a dangerous situation involving electricity, you can call 105 for free from any phone and you'll be put through to your local network operators 24/7 contact centre. What is 105? Power Track Don't let a power cut keep you in the dark, download our free Power Track app and stay updated with faults in your area. Our app allows you to receive live updates in a power cut and even has some helpful advice on what to do if the lights go out. Power Track
Emergencies - North of Scotland 0800 300 999 Emergencies - Central Southern England 0800 072 7282 General Enquiries and Connections 0800 048 3516 Send us a message Facebook Messenger Tweet us @ssencommunity
Are we your distributor? A distributor is different to your billing company. Find out if we are your distributor (DNO) by entering your postcode below. Postcode searcher
Priority Services We offer extra help during a power cut to customers who join our Priority Services Register. Find out more
Live updates on power cuts Take a look at the map for details of any power cuts affecting customers in our network regions. Live updates
Help and advice We aim to help in all situations. If you have any questions or queries, take a look at our Customer Support pages. Customer support
Get connected We're here to help whether you're building a new home, constructing a major development or connecting renewable generation. Find out how