Power restored to customers affected by Storm Arwen We would like to thank our customers for their patience as we reconnected the 135,000 homes in the north of Scotland impacted by the once in a generation weather event. Read more Setting ambitious science-based targets We’ve set ambitious targets to reduce our carbon emissions and are proud to be the first UK Distribution Network Operator to set science-based targets in line with a 1.5°C pathway. Read More Power cut? If you have a power cut, it's never been easier to get the most up to date information. Power Track provides you with the most recent information we have on your power cut, and allows you to register for live updates direct to your phone. Power Track
View and Report Power A Cut Powertrack General Enquiries and Connections 0800 048 3516 Send us a message Facebook Messenger Send us a message WhatsApp BSL InterpreterNow BSL InterpreterNow
Are we your distributor? A distributor is different to your billing company. Find out if we are your distributor (DNO) by entering your postcode below. Postcode searcher
Who is my supplier? If you're unsure who you should be paying your bill to, visit the Who is my supplier page to find out who your supplier is. Find my supplier
Priority Services We offer extra help during a power cut to customers who join our Priority Services Register. Find out more
Live updates on power cuts Take a look at the map for details of any power cuts affecting customers in our network regions. Live updates
Get connected We're here to help whether you're building a new home, constructing a major development or connecting renewable generation. Find out how
Our Future We are building a strong foundation to meet new demands and make a net zero world a reality for our customers and communities. Find out more