Contact Us
We are a considerate constructor and want to help answer any questions you may have.
Have a query?
- Email us at LCD@sse.com
Have a complaint?
- Email us at customercomplaints@ssen.co.uk
- Call us on 0800 980 1395.
Concerned about vulnerability in a power cut?
- Visit our Priority Services webpage.
- Call us on 0800 284 3259.
The project, centred around Melksham and Norrington, is part of SSEN’s wider investment to strength the local electricity infrastructure; supporting growing demand for low-carbon technologies such as electric vehicles, solar panels and heat pumps, and enabling a more resilient, future-proofed power supply for years to come.
What work is being delivered?
- Installing the final section of a high-voltage cable between Westland Lane and Melksham Grid Supply Point
- Upgrading equipment at both Norrington and Melksham substations
Where are we working?
We will be working in the road from Norrington to Melksham, starting from Corsham Road as per Local Highways Authority permission.
We will commence works on Westland’s Lane from Monday 26 January 2026 and our permit will run until Friday 27 March 2026.
Please note: This schedule is subject to change and permissions from Wiltshire Council. Please check back for the latest updates.
Our Cable Route
Further Works
Our teams will then continue working in Melksham, from Melksham National Grid site to Norrington Substation.
We will update this page with details of the continuing programme as works progress. Please note, dates are subject to change and permissions from the Local Highways Authority.
Environmental and Road Conditions
Our delivery partner, Aureos, has conducted a number of surveys to ensure that the impact of our work will be kept to a minimum along the full route.
Our team has worked closely with the local council highways authority to ensure that we are working collaboratively with other utility companies, while minimising disruption to local traffic flow wherever possible.
Keeping in touch
We understand these works may cause some disruption and noise, but we will follow industry best practices to ensure we do everything to minimise any inconvenience.
We will write in sequence to residents and businesses on each road that is affected, to ensure that residents and businesses are kept up-to-date with the progress of our work and the traffic management measures we will have in place.
We will be holding community drop-in events at key points throughout the project; please look out for dates on our Events page.
Power Cuts
There are no planned Power Supply Interruptions (PSI) scheduled to take place during the works, but anyone who has concerns about vulnerability during power cuts should register for our Priority Services.