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Our independent Stakeholder Advisory Panel helps scrutinise
business performance and effectiveness in meeting commitments made under the
RIIO-ED1 price control framework.
The Panel consists of six members, assembled through an open
recruitment process, who represent a broad spectrum of our stakeholders,
including experts on resilience, fuel poverty and vulnerability issues. Our
Managing Director, Colin Nicol, attends every meeting alongside Rachel McEwen,
SSE Plc’s Director of Sustainability and a member of the SSEN Board, who chairs the meetings.
Through its work, meeting four times each year, the panel brings
stakeholder insight and challenge to our decision-making at the highest level,
helping to drive improvement in key processes and outcomes for customers. The
panel also produce an independent ‘year-end’ report containing their own
assessment on how we have performed, which is shared with the SSEN Board.
Our external and internal Inclusive Service Panels (ISPs) have
been set up to help inform and influence our decision making, with a specific
focus on ensuring equality, diversity and inclusion in the workplace. Both
panels are chaired by Richard Shakespeare, a leading expert in diversity and
The internal panel consists of 16 colleagues, while the external
panel has four members, each of whom brings a vast range of work-life
experiences including mental health, physical disability, equality,
occupational health, religious diversity, and the LGBT community.