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  • Stakeholder engagement publications

    Distribution Submissions to Ofgem

    • 17 Aug 2021

      Ofgem Stakeholder Engagement and Consumer Vulnerability Incentive Scheme 2020-21 Part 1

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      3 MB
    • 17 Aug 2021

      Ofgem Stakeholder Engagement and Consumer Vulnerability Incentive Scheme 2020-21 Part 2

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      929 KB
    • 17 Aug 2021

      Ofgem Stakeholder Engagement and Consumer Vulnerability Incentive Scheme 2020-21 Part 3

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      4 MB
    • 04 Aug 2020

      Ofgem Stakeholder Engagement and Consumer Vulnerability Incentive Scheme 2019-20 Part 1

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      3.9MB
    • 04 Aug 2020

      Ofgem Stakeholder Engagement and Consumer Vulnerability Incentive Scheme 2019-20 Part 2

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      4MB
    • 04 Aug 2020

      Ofgem Stakeholder Engagement and Consumer Vulnerability Incentive Scheme 2019-20 Part 3

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      2.5MB
    • 13 Jul 2019

      Ofgem Stakeholder Engagement and Consumer Vulnerability Incentive Scheme 2018-19 (Distribution)

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      6 MB
    • 04 Jul 2018

      Ofgem Stakeholder Engagement and Consumer Vulnerability Incentive Scheme(1)

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      2MB
    • 04 Jul 2018

      Ofgem Stakeholder Engagement and Consumer Vulnerability Incentive Scheme(2)

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      4MB
    • 04 Jul 2018

      Ofgem Stakeholder Engagement and Consumer Vulnerability Incentive Scheme(3)

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      2MB
    • 31 Jul 2017

      Ofgem Stakeholder Engagement and Consumer Vulnerability Incentive Scheme Submission - Distribution Part 1

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      3MB
    • 31 Jul 2017

      Ofgem Stakeholder Engagement and Consumer Vulnerability Incentive Scheme Submission - Distribution Part 2

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      3MB
    • 31 Jul 2017

      Ofgem Stakeholder Engagement and Consumer Vulnerability Incentive Scheme Submission - Distribution Part 3

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      3MB
    • 16 Aug 2016

      Ofgem Stakeholder Engagement and Consumer Vulnerability Incentive Scheme Submission - Distribution Part 1

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      639KB
    • 16 Aug 2016

      Ofgem Stakeholder Engagement and Consumer Vulnerability Incentive Scheme Submission - Distribution Part 2

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      630KB
    • 16 Aug 2016

      Ofgem Stakeholder Engagement and Consumer Vulnerability Incentive Scheme Submission - Distribution Part 3

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      622KB
    • 31 Mar 2016

      Stakeholder Engagement and Consumer Vulnerability Trial Submission

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      419MB
    • 14 Jul 2015

      2014 -15 Ofgem Stakeholder Engagement Incentive Scheme Submission – Distribution Part 1

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      358KB
    • 14 Jul 2015

      2014-15 Ofgem Stakeholder Engagement Incentive Scheme Submission – Distribution Part 2

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      375KB
    • 14 Jul 2014

      2013-14 Ofgem Stakeholder Engagement Incentive Scheme – Distribution Part 1

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      908KB
    • 14 Jul 2014

      2013-14 Ofgem Stakeholder Engagement Incentive Scheme – Distribution Part 2

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      309KB
    • 07 Jun 2013

      2012-13 Ofgem Stakeholder Engagement Incentive Scheme – Distribution Part 1

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      368KB
    • 07 Jun 2013

      2012-13 Ofgem Stakeholder Engagement Incentive Scheme – Distribution Part 2

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      485KB

    Annual engagement plans and reports

    • 07 Dec 2020

      The Stakeholder Challenge – 2019-20 Report from the Stakeholder Advisory Panel

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      945 KB
    • 03 Aug 2019

      Listening to our customers, informing our decisions - PSR Survey

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      867 KB
    • 03 Aug 2019

      Inclusive Service Panel Annual Report 1819 web

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      466 KB
    • 12 Jun 2019

      The Stakeholder Challenge - 2018-19 Report from SAP

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      851 KB
    • 08 Feb 2019

      Listening to our customers, informing our decisions 2018-19

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      235 KB
    • 29 Jun 2018

      Stakeholder Advisory Panel End of Year Report 2017-18

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      584KB
    • 31 Oct 2016

      Environment Report 2016

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      3MB
    • 29 Apr 2015

      ICE Looking forward report 2015-16

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      123KB
    • 24 Oct 2014

      ICE Half year update for our customers 2014-15

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      61KB
    • 30 Sep 2014

      SSEPD Stakeholder Engagement Report 2013-14

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      560KB
    • 30 Jun 2014

      ICE Looking back report for 2013-14

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      3020KB
    • 29 Jan 2014

      Annual Engagement Plan 2014-15

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      1MB
    • 14 Jun 2013

      Stakeholder Engagement Report - 2013

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      1MB

    SSEN Distribution Stakeholder Workshop Reports Autumn 2020

    • 27 Mar 2021

      SSEN Online Engagement Workshop - Summary of Feedback

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      402 KB
    • 12 Dec 2020

      Distribution Consumer Vulnerability Workshop Report

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      594 KB
    • 07 Dec 2020

      Distribution Stakeholder Workshop Report - Summary

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      479 KB
    • 07 Dec 2020

      Distribution Stakeholder Workshop Report - Scotland

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      582 KB
    • 07 Dec 2020

      Distribution Stakeholder Workshop Report - Central Southern England

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      656 KB

    SSEN Distribution Stakeholder Workshop Reports - Autumn 2019

    • 09 Apr 2020

      SSEN Distribution Bournemouth Report - September 2019

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      1 MB
    • 09 Apr 2020

      SSEN Distribution Dunblane Report - September 2019

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      1 MB
    • 09 Apr 2020

      SSEN Distribution Forres Report - September 2019

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      1 MB
    • 09 Apr 2020

      SSEN Distribution Oxford Report - September 2019

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      2 MB
    • 09 Apr 2020

      SSEN Distribution Portsmouth Report - September 2019

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      1 MB
    • 09 Apr 2020

      SSEN Distribution Reading Report - September 2019

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      1 MB
    • 09 Apr 2020

      SSEN Distribution Summary Report - September 2019

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      1 MB

    SSEN Distribution Stakeholder Workshop Presentations - Winter 2019

    • 05 Dec 2019

      SSEN Distribution Stakeholder Workshop Bournemouth - Presentation

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      3561 KB
    • 05 Dec 2019

      SSEN Distribution Stakeholder Workshop Dunblane - Presentation

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      4206 KB
    • 05 Dec 2019

      SSEN Distribution Stakeholder Workshop Forres - Presentation

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      3922 KB
    • 05 Dec 2019

      SSEN Distribution Stakeholder Workshop Oxford - Presentation

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      3342 KB
    • 05 Dec 2019

      SSEN Distribution Stakeholder Workshop Portsmouth - Presentation

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      2548 KB
    • 05 Dec 2019

      SSEN Distribution Stakeholder Workshop Reading - Presentation

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      4383 KB

    Stakeholder Workshop Presentations - Autumn 2018

    • 12 Dec 2018

      Distribution stakeholder workshop report - Reading 09.10.18

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      688 KB
    • 12 Dec 2018

      Distribution stakeholder workshop report - Swindon 08.10.18

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      729 KB
    • 12 Dec 2018

      Distribution stakeholder workshop report - Bournemouth 04.10.18

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      663 KB
    • 12 Dec 2018

      Distribution stakeholder workshop report - Dunblane 24.09.18

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      652 KB
    • 12 Dec 2018

      Distribution stakeholder workshop report - Portsmouth 03.10.18

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      686 KB
    • 12 Dec 2018

      Distribution stakeholder workshop report - summary

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      1 MB
    • 20 Nov 2018

      Distribution stakeholder workshop slides - Portsmouth 03.10.18

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      4 MB
    • 20 Nov 2018

      Distribution stakeholder workshop slides - Bournemouth 04.10.18

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      4 MB
    • 20 Nov 2018

      Distribution stakeholder workshop slides - Dunblane 24.09.18

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      3 MB
    • 20 Nov 2018

      Distribution stakeholder workshop slides - Swindon and Reading 08.10.18 09.10.18

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      2 MB

    Connections

    • 01 Oct 2014

      Our plans and commitments for generation connection customers

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      972KB
    • 01 Jan 2014

      Connections event feedback 2013

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      153KB

    RIIO-ED1

    • 10 Jul 2013

      Our second consultation feedback and our response

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      285KB
    • 10 Jul 2013

      Parliamentary events summary

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      50KB
    • 09 Jul 2013

      Our first consultation feedback and our response

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      240KB
    • 08 Jul 2013

      Street and telephone survey feedback and our response

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      147KB
    • 04 Jul 2013

      Focus group feedback and our response

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      368KB
    • 03 Jul 2013

      Online survey feedback and our response

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      157KB
    • 03 Jul 2013

      Perth and Newbury feedback and our response

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      237KB
    • 07 Mar 2013

      Our programme of listening

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      81KB
    • 07 Mar 2013

      Summary report focus group and interviews

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      71KB
    • 11 Jan 2013

      Got a minute presentation

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      739KB

    Consultation reports

    • 26 Mar 2015

      Shetland New Energy Solution - Stakeholder feedback

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      3MB

    Events

    • 01 Aug 2018

      Distribution stakeholder workshop report 2018 - Glasgow

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      2MB
    • 01 Aug 2018

      Distribution stakeholder workshop report 2018 - Reading

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      2MB
    • 01 Aug 2018

      Distribution stakeholder workshops 2018 - Summary report

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      2MB
    • 18 Jul 2018

      Distribution stakeholder workshop slides - Reading 20.03.18

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      2MB
    • 18 Jul 2018

      Distribution stakeholder workshop slides - Glasgow 21.02.18

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      2MB