Connection Engagement Looking Forward We are proud to present to you, our connections customers, our combined Looking Back and Looking Forward Report. The Looking Back Report details the progress we have made over the past twelve months in delivering our plans and commitments to you. The Looking Forward Report sets out our fewer but more impactful plans and commitments for the year ahead.We believe our plans and commitments best reflect the feedback you have given us and are in areas you would like to see us improve further.We would love to hear what you think. Feedback can be sent to connectionsfeedback@sse.com Our Full Plans and Commitments for Connections Customers 2017/18 Engagement Events At Scottish and Southern Electricity Networks we are committed to making your feedback the central part of improving our business, ensuring we provide the network you require now and in the future. We hold regular events, engagements and workshops across a wide array of subjects, come along and have your say. Click below to see our latest engagement events. Engagement Events Calender Newsletters We expanded on the way we communicate with our Stakeholders and introduced a quarterly newsletter for all our connection customers. In addition to this, we have tailored separate newsletters based on individual segments or new improvements we want to share. These are created to inform you of the changes we have implemented and keep you up to date with business progress. We are aware that a lot can develop in this industry and to ensure you are always kept best informed with our news, plans, commitments and policy changes. Keep up to date by subscribing to our connections updates mailing list. Connections Engagement Newsletters and Updates
Previous plans and reports 2017/18 Overview of our Looking Forward Report 2016/17 Half Year Update 2016/17 Our full plans and commitments for connections customers report 2016/17 Overview of our Looking Forward Report 2015/16 Our plans and commitments for connections customers 2015/16 Looking Forward Report 2014/15 Half Year Update 2014/15 Looking Forward Report (trial for generation customers) 2013/14 Looking Back Report (trial for generation customers)
Latest News New GIS Symbol Legend Scottish and Southern Electricity Networks maintain a Network Geographical Information System (GIS) which represents the assets on the network in a geographical form. Access can be requested by emailing mapping.services@sse.com. On this system symbols are used to illustrate different types of Assets, to be clear what the symbols mean please view a helpful legend. Take a look Clarify Contestable and Non-contestable Works Just because we own the network doesn’t mean you have to accept a quotation from us. Please find an updated leaflet describing the type of works an Alternative Provider can undertake for you Take a look Active Solutions Team members Our Active Solutions Team are a new team, appointed to roll out proven innovation that requires a active post-deployment engagement, with an emphasis on improving your connections experience. Meet the team
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Ask EDD (Experts in Design & Delivery)Experts in Design & Delivery are available to answer connection questions and aim to respond within 24-48 hours. Feedback Form Name First name Area text Phone number Daytime phone Area text Email Email Area text Questions Please type your question here
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