We are pleased to publish our Incentive on Connections Engagement (ICE) submission for 2018 which includes looking back at progress we have made over the past year and also details our workplan of commitments for the coming year. The content of our workplan is a direct result of a sustained engagement programme throughout the year and responds to the undernoted key areas which our larger connection customers have highlighed are most important to them:• Information provision• Application and quotation processes• Delivery and wayleaves• Competition in connections• Collaboration and engagement
In response to customer feedback we have also produced a summary of our full submission which provides an overview of our looking back performance from 2017/18 and also outlines our looking forward workplan of commitments for 2018/19. Both documents can be viewed here:
If you would like a copy or either document or would like to share your comments please review our privacy notice and e-mail us at firstname.lastname@example.org.
Scottish and Southern Electricity Networks maintain a Network Geographical Information System (GIS) which represents the assets on the network in a geographical form. Access can be requested by emailing email@example.com. On this system symbols are used to illustrate different types of Assets, to be clear what the symbols mean please view a helpful legend.
Just because we own the network doesn’t mean you have to accept a quotation from us. Please find an updated leaflet describing the type of works an Alternative Provider can undertake for you
Our Active Solutions Team are a new team, appointed to roll out proven innovation that requires a active post-deployment engagement, with an emphasis on improving your connections experience.
Experts in Design & Delivery are available to answer connection questions and aim to respond within 24-48 hours.