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  • Cookies

    Most websites use cookies, including this one. A cookie is a small text file that a website sends to your computer or mobile device.

  • Cookies

    This is the Cookie notice for www.ssen.co.uk. It applies to information collected and used by Scottish and Southern Electricity Networks ,which is a trading name of Scottish and Southern Electricity Power Distribution which are members of the SSE Group. When we refer to 'SSE', 'we', 'us', and 'our', we mean any of those SSE entities, as appropriate. This information is collected through instruments known as Cookies and various other technologies, collectively referred to in this Cookie Notice as 'Cookies'. Please review this Cookie Notice and our Privacy Notice.

     

    What are cookies?

    Cookies are small text files transferred and stored by your web browser to your computer or mobile
    device when you visit or use a website. Cookies allow websites to recognise your device and store some
    information about your preferences or past actions.


    Cookies can be considered as 'first party' or 'third party' Cookies depending on the domain that places
    them. First party Cookies are Cookies set by a website visited by the. Third party Cookies are set by a
    domain other than that of the website visited by the user, so if a user visits a website and a third-party
    organisation sets a Cookie through that website, this would be a third-party Cookie.


    Cookies can also be considered as 'persistent' or 'session' Cookies depending on their duration.
    Persistent Cookies remain on a user's device for the time specified in those Cookies. They are activated
    every time that user visits the website that created the Cookies, until the Cookies expire or are disabled
    by the user. Session Cookies allow the actions of a user to be linked during a single browsing session. A
    session starts when a user opens a browser window.

    Why do we use cookies?

    We use Cookies and other similar technologies to collect information about your browsing activity and
    about the device you have used to access our website (including the make, model and operating system,
    IP address, browser type and mobile device identifiers) so we can provide essential features and
    functionality on our website:

    • Monitor and analyse website usage and performance so we can measure the effectiveness of our
      website and improve it (including security)
    • Remember choices you make when visiting our website and recognise you when you return so you don't
      have to remind us
    • Remember certain information about your browsing activity on our website, such as the web pages you
      have viewed and your preferences.
    • This information can then be used to personalise and improve the
      way you interact with our website (for example, displaying content we think might be relevant to you
      based on your previous activity) and inform you of special offers and promotions tailored to your interests
      (where you have consented to receiving marketing communications from us).

    How do we use cookies on this website?

    The Cookies used on our website can be broken down into five categories:

    • Strictly Necessary
    • Performance
    • Functional
    • Targeting advertising
    • Social media

    Strictly necessary
    These Cookies are necessary for the website to function and cannot be switched off in our systems.
    They are usually only set in response to actions made by you that amount to a request for services, such
    as setting your privacy preferences, logging in or filling in forms.
    You can set your browser to block or alert you about these Cookies, but then some parts of the site will
    not work.

    Performance
    These Cookies allow us to count visits and traffic sources so we can measure and improve site
    performance. They help us to know which pages are the most and least popular and see how visitors
    move around the site.
    If you do not allow these Cookies we will not know when you have visited our site and will not be able to
    monitor its performance.

    Functional
    These Cookies enable the website to provide enhanced functionality and personalisation. They may be
    set by us or by third party providers whose services we have added to our pages. If you do not allow
    these Cookies some or all of these services may not function properly.

    Targeting advertising
    These Cookies may be set through our site by our advertising partners. They may be used by those
    companies to build a profile of your interests and show you relevant adverts on other sites.
    These Cookies are based on uniquely identifying your browser and internet device. If you do not allow
    these Cookies, you will experience less targeted advertising.
    Targeted advertising or remarketing is a type of targeted advertising that displays our adverts on third
    party websites across the internet to users who have previously visited this website. Remarketing
    involves collecting Cookies to inform, optimise and serve adverts based on someone's past visits to this
    website. To opt out of this type of advertising you can use this free Google tool.

    Managing Cookies

    When you visit our websites, you will be presented with a Cookie banner. It gives you the choice to
    accept the use of Cookies on the site or not. It will also present you with a link to our Cookie manager.
    Through the Cookie manager, you can choose to opt-in or opt-out of the types of Cookies active on our
    sites. You can also find out a bit more about what we use them for. Our Cookie manager will only
    remember your preferences for our site for the specific browser that you're using at that time.

    If you wish to change your Cookie settings generally, you can delete Cookies stored on your computer or
    change your privacy settings at any time via your browser settings.

    Who should I contact with a question or a complaint?

    If you would like to contact us in relation to your rights or if you are unhappy with how we've handled
    your information, you may contact us by sending a letter to:

    Networks Data Protection Team, 2nd Floor, SSEN, Inveralmond House, 200 Dunkeld Road, Perth PH1 3AQ 

    or Email: 


    networksdataprotection@sse.com

    If you would like to contact our Data Protection Officer, you may do so using the following details:
    Email: dpo@legal.sse.com

    More information

    You can find out more about cookies on the All about cookies website. You can also read our privacy policy.
  • Cookie List

    Strictly Necessary

    Name: OptanonConsent 

    Description: This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.

    Default Expiration time: 1 year

    Host: One Trust

     


     

    Name: NSC_wh-xxx.ttfo.dp.vl-ttm

    Description: This cookie name is associated with the Netscaler load balancing service from Citrix. This is a pattern type cookie with the root being NSC_ and the rest of the name being a unique encrypted alpha numeric identifier for the virtual server it originated from. The cookie is used to ensure traffic and user data is routed to the correct locations where a site is hosted on multiple servers, so that the end user has a consistent experience.

    Default Expiration time: Session

    Host: SSEN


     

    Name: ASP.NET_SessionId

    Description: General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server.

    Default Expiration time: Session

    Host: SSEN


    Name: OptanonAlertBoxClosed

    Description: This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust.  It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down.  It enables the website not to show the message more than once to a user.  The cookie has a one year lifespan and contains no personal information.

    Default Expiration time: 1 Year

    Host: SSEN

     


    Name: ek_TimezoneOffset

    Description: This cookie is associated with the Ektron web content management system, and is used to determine the difference in time zones.

    Default Expiration time: Session

    Host: SSEN


    Name: eupubconsent

    Description: This cookie is used by the IAB Europe Transparency & Consent Framework to store the user's consent to the data collection Purposes. The cookie holds an encrypted consent string that vendors participating in the framework can read and determine the user's consent. 

    Default Expiration time: Persistent

    Host: SSEN

     


     

    Name: EktGUID

    Description: This cookie is associated with the Ektron web content management system, and is used to collect anonymous visitor information to enable performance measurement and improvement. It assigns a unique identifier to a user, and usually persists for about one year.

    Default Expiration time: 1 Year

    Host: SSEN

     


    Name: __cfduid

    Description: This domain is owned by OneTrust, a privacy management software which helps organizations achieve compliance with global regulations.

    Default Expiration time: 1 Month

    Host: OneTrust

     


     

    Performance

    Name: _ga

    Description: This cookie gives a user a unique ID which helps identify if you are new to the site.

    Default Expiration time: 2 Years

    Host: Google 

     


    Name: _gid

    Description: This cookie lets us count visits and traffic so we can measure and improve site performance. It help us to know which pages are the most and least popular and see how visitors move around the site.

    Default Expiration time: 1 Day

    Host: Google 

     


    Name: __utmb

    Description: This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor.

    Default Expiration time: Session


    Host: Google 

     


    Name: __utma


    Description: This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie lasts for 2 years by default and distinguishes between users and sessions. It it used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners.

    Default Expiration time: 2 Years

    Host: Google

     


    Name: _gclxxxx

    Description: This is the Google conversion tracking cookie. It allows us to count visits and traffic sources, so we can measure and improve the performance of our site.

    Default Expiration time: 90 Days

    Host: Google

     


    Name: __utmc

    Description: This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin.  In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors.
    When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. Where it is seen as a Persistent cookie it is therefore likely to be a different technology setting the cookie.

    Default Expiration time: Session

    Host: Google

     


    Name: __utmt_UA-nnnnnnnn

    Description: This is a pattern type cookie set by Google Analytics. A variation of the __utmt cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.

    Default Expiration time: 10 Minutes

    Host: Google

     


    Name: __utmt

    Description: This is a pattern type cookie set by Google Analytics and is used to limit the amount of data recorded by Google on high traffic volume websites.

    Default Expiration time: 10 Minutes

    Host: Google

     


    Name: __utmz

    Description: This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site - so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics.

    Default Expiration time: 6 Months

    Host: Google

     


    Name: __utmz

    Description: This cookie is used when site owners create custom visitor-level variables for customising what can be measured. The cookie is updated every time data is sent to Google Analytics. 

    Default Expiration time: 2 Years

    Host: Google

     


    Name: aka_debug

    Description: 3rd Party cookie. When a embedded Vimeo video is used on this site, this cookie is set to hold information about the player and the visitor interacting with the player to allow them to diagnose any problems the player might encounter and to improve. 

    Default Expiration time: Session

    Host: Akamaize


     

     

     

     

     

    Functionality

    Name: ecm

    Description: This cookie is associated with the Ektron web content management system. It stores a range of data elements in an Ektron powered website, which is configurable by the site manager. For example it can contain user identifiers, language/culture codes, or device information like screen size. This data might be used to perform a range of different functions for the site. 

    Default Expiration time: Session

    Host: SSEN

     


    Name: Recite_Session

    Description:  3rd Party cookie. This cookie is to help users interact with the ReciteMe accessibility tool bar.

    Default Expiration time: Session

    Host: api.reciteme.com


    Name: vuid

    Description:  3rd Party cookie. These cookies are used by the Vimeo video player on websites. This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing

    Default Expiration time: Session

    Host: Vimeo.com




     

    Targeting

    Name: _fbp

    Description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

    Default Expiration time: 90 days

    Host: SSEN