Charging at home 

Getting your home ready to charge an electric vehicle is simple, but it’s important to make sure your home’s supply can safely handle the extra demand.

We recommend speaking to a qualified electrician or installer. They’ll check the expected maximum demand of your property (including the EV charger) and work out the correct process for connection. 

There are 2 possible routes: 

Connect and Notify

Once your charger is installed, your installer should submit the notification within 28 days. 

If the total demand of the property is 60 amps or less and has no safety concerns, the installer does not need to apply in advance of the installation. However, they must notify us below once the charger is installed.

Notifications can be submitted in any of the following ways:

If the property is looped (i.e. it shares a service cable with another property), a Load Check application must be submitted before installation to determine whether unlooping is required.

Load Check (Apply to Connect)

If the total demand of the property is more than 60 amps or does not qualify against any other criteria for Connect and Notify, the installer must Apply to Connect and wait for approval before installing the EV charger.

Applications can be submitted in any of the following ways:

We’ll then review the information we hold on record and along with any photos you provide, including:

  • The looped status of the property
  • The style of the cut-out/fuse
  • The age and condition of the existing connection

Providing clear photos with the application helps speed the review process. 
 
If the property’s demand exceeds what the existing supply can safely provide, due to the cut-out type, fuse rating or a looped supply, we’ll arrange for any necessary upgrade or unlooping works to be completed before installation.  
 
Once your charger is installed, your installer should submit the notification within 28 days. 

Information for Installers

We rely on installers to help us keep the network running smoothly and safely. When installing EV charging equipment, please remember to:

1. Check supply capacity

Make sure the property’s electricity supply can support the EV charger plus any existing load

2. Determine the correct process

– For properties with total demand ≤ 60 A, use Connect and Notify

– For properties with total demand > 60 A, apply for a Load Check

3. Check earthing adequacy

Confirm that the earthing arrangement is suitable before installation

4. Provide photos

Include clear images of the cut-out, fuse and meter position to support your application

If our assessment shows that the supply requires an upgrade, this must be completed before the EV charger is installed.

On-street Charging

If you are a Charge Point Operator (CPO) or Local Authority planning to install on-street Electric Vehicle Charging Points (EVCPs), the appropriate route will depend on whether you are installing onto existing unmetered supplies, or you require the provision of new supplies.

To utilise existing unmetered supplies, you must firstly ensure you have authority from the asset owner, verify the charging equipment complies with Elexon requirements, establish a good understanding of our technical design standards, and hold a valid Unmetered Connection Agreement before proceeding. Click here to view our requirements and guidance for using existing unmetered supplies for on-street EV charging.

If the provision of a new supply is required, either metered or unmetered, you will need to apply for a new connection with SSEN. We will assess network capacity and issue a connection offer. Click here to start your application.

Note to Charge Point Operators

Any on-street EVCPs rated above 5.75kW will require a metered connection. For those on-street EVCPs rated at or below 5.75kW, an unmetered connection may be suitable depending on your needs.

Before proceeding with any installation of on-street EVCPs, whether using an existing or new supply, we recommend reviewing our design standard: PR-NET-CAB-006 – Electric Vehicle Charging Points, Supply Arrangements – Design Standard in the G81 library (registration required) to ensure your installation meets all requirements.

Multiple EV connections

If you're an installer, you can use our online form to submit multiple EV applications at one time.
EV Chargers

Still need help?

Contact us

If you still require assistance, please give us a call or email us at connections@ssen.co.uk