Scottish and Southern Electricity Networks (SSEN) works hard all year round to keep the power flowing to millions of homes and businesses across Northern Scotland and Central Southern England. 

However, on occasions the weather can have other ideas. Storm-force winds, heavy snowfall and flooding can cause disruption to the electricity distribution network.

This is why we’ve got lots of information and tips to help you learn more about how to prepare ahead of adverse weather (which could cause disruption to power supplies) or know what to do if you experience a power cut.

The key three things to remember which can help you be ready:

1)      Call 105 if you experience a power cut (it’s worth taking a note of the number too!)

2)      Download the SSEN Power Track App which can help you report a power cut, report damage to the electricity network and be kept up-to-date on power restoration times

3)      Join our Priority Services Register - if you, or someone you know, would benefit from additional support in a power cut.

You can find more information on our power cuts page relating to the support we offer as well as useful videos that can give you advice on preparing for and dealing with a power cut.