Outside your home
Please choose from the services below:
Cut-out fuse change
We can replace the cut-out fuse with one of identical capacity. (We will not increase the size of the cut-out fuse when replacing)
De-energise / Re-energise
We can temporarily de-energise (then re-energise) your supply to allow you to safely complete other work.
Meter door replacement
We will attempt to repair damaged / missing meter box doors free of charge. Where the box is damaged beyond repair, you will need to supply a replacement box
Meter board replacement
If the meter board is damaged or missing and our equipment is attached to it (cut out fuse or power cable) we will investigate this.
Overhead height assessment
We will visit your site and ensure that overhead wires are at a correct and safe height for the works underneath or around.
Pole and stay assessment
If you've noticed a pole leaning or a damaged stay, then we can attend and assess how secure the pole is. We will then take all reasonable actions to ensure the pole is safe and supported properly.
Protective multiple earthing
We will arrange for an engineer to attend to check if PME, is available at your property. We will also update our equipment to accommodate the connection and connect this for you.
We can re-fix the bracket that your electricity wire is on if it needs to be replaced or has come loose.
Renew lead in
We can repair or replace the cable or wire coming into your property if it's damaged.
If you're working near overhead lines, we can cover the wires to ensure you're safe.
We can temporarily isolate your incoming supply.
One of our arboricultural team will inspect the trees and if any work is required they will recommend the best course of action and agree what work we will undertake.
We can attend your property and remove the electricity cable from the wall to enable you to complete your maintenance work (such as painting the property or replacing the fascias).