Scottish and Southern Electricity Networks (SSEN) Distribution is prepared for a period of continued unsettled weather conditions in the north of Scotland this week.

SSEN's current weather model shows strong winds, snowfall and heavy rain across much of northern Scotland throughout the course of Monday 5 April, with 65mph wind gusts forecast in Perth, Angus and Aberdeenshire, reaching up to 70mph across Orkney and Shetland. Conditions remain unsettled on Tuesday, bringing wet and breezy conditions across the area.

In preparation, SSEN has enacted its well-established resilience plans, increasing its standby resources in anticipation of potential damage to its network.

SSEN is urging people to not approach any damage to its equipment and instead, report it by calling 105 or via the Power Track App and engineers will investigate as soon as possible.

Customers are also being encouraged to be prepared for the possibility of disruption to supplies by:

  • Saving the emergency power cut number '105' to your phone to report any loss of supply or damage to the electricity network
  • Downloading SSEN's Power Track app to give you details of power cuts and restoration times. You can also report power cuts and network damage through the app
  • Going to SSEN's website where there is a wealth of advice and information on how to deal with a power cut, or to chat live to one of SSEN's advisors via its Web chat service
  • Following SSEN on Facebook and Twitter for regular updates

SSEN has extended its Priority Services Register to include people who are categorised as 'high risk' and 'extremely high risk' of severe illness from coronavirus, so they are now eligible to sign up for additional support through the free, tailored service.

Customers are also eligible for SSEN's Priority Services Register(PSR) if they:

  • Are deaf or hard of hearing
  • Have a disability
  • Live with children under five
  • Are blind or partially sighted
  • Have a chronic illness
  • Use medical equipment/aids reliant on electricity
  • Are over 60

To find out more about the PSR, click here or call 0800 294 3259.