Scottish and Southern Electricity Networks (SSEN) is prepared for a period of unsettled weather that may cause disruption to supplies across its central southern England electricity distribution network throughout the next 24 hours.
SSEN's current weather models show wind speeds are forecast to peak between midnight tonight (Wednesday) and 5am tomorrow morning, with wind gusts of up to 60mph possible. This could result in damage to overhead lines and other network infrastructure.
SSEN would like to reassure its customers that it will continue to closely monitor the weather and is well prepared and resourced to respond promptly to any damage to its network, where it is safe to do so.
Additional frontline and support staff are on standby and SSEN has moved engineers and equipment, including mobile generation units, to the areas that are expected to be impacted to assist with restoration efforts. SSEN's Customer Services team continues to proactively contact its Priority Services Register customers to warn them of the potential for disruption to supplies and to offer extra support where required.
SSEN is also advising customers not to approach any damage to its equipment and instead, report the damage by calling 105 so SSEN's engineers can investigate as soon as possible.
SSEN is encouraging its customers to be prepared by:
- Saving the emergency power cut number '105' to your phone to use if your power goes off, or if you see any damage to the electricity network
- Downloading SSEN's Power Track app to give you details of power cuts and restoration times
- Going to SSEN's website where there is a wealth of advice and information on how to deal with a power cut
- Following SSEN on Facebook and Twitter for regular updates
Customers can register for SSEN's Priority Service Register (PSR) if they require extra assistance. People can qualify for the PSR if they:
- Are dependent on electricity for home medical care
- Have a chronic illness or short term medical condition
- Are disabled
- Have special communication needs
- Have children under the age of five
- Are over the age of 60
To find out more about the PSR, click here or call 0800 294 3259.