SSEN engineers are continuing efforts to restore power to homes across the north of Scotland following last night and this morning's high winds and heavy snow. Due to the combination of weather conditions and line icing, where snow has accumulated on the overhead network, there have been a number of faults resulting in disruption to supplies.
Power has already been restored to around 7,000 homes with around 2,000 homes currently off supply. The main areas affected are Highlands, Moray, Aberdeenshire and Angus. All faults have been resourced and it is anticipated power will be restored in stages to all homes throughout today.
Dale Cargill, Director of Customer Operations for SSEN, said:
"Our network has again stood up well to the challenging conditions of the Scottish winter. The worst of the forecast weather has now passed and I would like to thank our customers for their continued patience whilst we continue efforts to repair damage and restore supplies, where it is safe to do so."
"Any customers who do suffer a loss of power can contact us on the new national power cut helpline '105' where they can also advise if they require extra support from our priority service."
Customers can prepare for possible disruption to power supplies by:
- Saving the new emergency power cut number '105' to your phone to use if your power goes off, or if you see any damage to the electricity network.
- Downloading SSEN's Power Track app to give you details of power cuts and restoration times.
- Going to SSEN's Ready For Winter pages where there is a wealth of advice and information on how to prepare for a possible loss of power.
- Following SSEN on Facebook and Twitter for regular updates
- If people require extra help or assistance people can sign up to our Priority Service Register team. To find out more click here or call 0800 294 3259
Members of the public should not approach fallen or damaged power lines, as they may still be live.