The language translation function used by this website is machine automated therefore, should translation alter the intended meaning of the original wording as it was in the English language, then that original wording and meaning shall prevail.
I accept the conditions.
We have a Quotation Accuracy Scheme which is a mechanism by which you can challenge the accuracy of a connections offer. For more information click the link below:
Small projects are typically delivered within 6 to 16 weeks once you have accepted our quotation. It may take longer if we need to get permission to cross third party land, known as a wayleave, and planning consents. Before we can add a new connection to our network, we may need to upgrade it. If this applies, our quotation may include a share of costs to upgrade part of the existing network. If you think our quotation is inaccurate, you can challenge our design under our Quotation Accuracy Scheme.
Our new connection guides will give you all the information you need about applying for your connections. They explain the steps involved in providing connections for your new home or small business premises in more detail.
You can view process from application to delivery of a new connection illustrated here.
your street furniture containing ‘metered or 'unmetered' critical telecommunications assets are
damaged or knocked-down, please read our Fast Track Reconnection Guide to understand the fast track
process for getting re-connected in a timely manner. This process is for critical telecoms assets only.
You can apply online for up to four new connections using our online application process. To begin click the apply button below.
Looking to connect a new Electric Vehicle (EV) charging point? Find out more information about the process, indicative timescales and costs.