DSO will create opportunities for everyone

Using our real-world experience from working with stakeholders in DSO trials we have developed a set of customer-aligned scenarios, based on the typical features and needs that different kinds of customers will expect to be fulfilled by DSO. We have aligned with Ofgem and grouped our DSO functions into three core areas:


Supporting stakeholder opportunities with DSO services

Click on the drop downs below to read the stakeholder scenarios typical of each customer and stakeholder category, illustrating the opportunities available to each. The individuals and locations in the scenarios below are fictitious, but their circumstances, opportunities and needs are typical of members of the communities we serve.

Download our DSO Action Plan