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  • Poole - Wareham Network Upgrade

    Investing in our network to power the future.

  • We're making a multi-million pound investment to boost resilience and future-proof the electricity infrastructure of a Dorset town.

    The £3.7 million programme of upgrade works will begin on Wednesday 14 April and will benefit over 19,000 Poole residents. The project will run for eight months to enable the upgrade of 2.5 kilometers of underground cable; new sections of modern, robust cable will replace the existing oil filled cable which is reaching the end of its working life, allowing for a stronger network with capacity for future commercial and residential connections. 

    We will begin these improvement works on Rigler Road towards the junction of Blandford Road, before moving on to Rockley Road, Goliath Road and then terminating at Hams Common Substation on Hercules Road. 

    We are undertaking these works in adherence with the Government’s coronavirus guidelines. These include strict hygiene measures, engineers working in small, designated ‘bubbles’ and thorough safety checks in advance of any work to ensure the safety of both colleagues and customers. We would also like to reassure our customers that there are no Planned Service Interruptions (PSI) for the duration of these works, keeping the power flowing and supporting those who are at home or providing essential services during the current coronavirus restrictions. 

    Our Project Manager, Ian Daniels said: 

    “I am delighted to be a part of this project which demonstrates SSEN’s commitment to providing its customers in Poole with an efficient electricity network fit for their needs now and into the future; helping them meet their net zero goals. 

    “I would like to reassure customers in the vicinity of these works that, as considerate constructors, my team and I will do all we can to minimise the potential for any noise and disruption.”

    He continued: 

    “Due to current coronavirus restrictions, we are unable to hold a public engagement event for residents and business owners to come along, meet the SSEN Project Team and discuss the works. 

    “We want our customers to know that we are available to address any questions raised and will carry out letter drops in the coming weeks - to all nearby homes and businesses - containing details of the project and various ways of contacting the team. We have also set up a project page so customers can see the latest information on the upgrade works and can contact us directly online.”

    We will endeavour to keep all customers in the vicinity of the works updated and able to raise any concerns they might have directly through our Project Manager, by email: Ian.Daniels@sse.com, phone: 07918 470177, or through this specially developed Poole Wareham Project Page. 

    Our investment in Poole will ensure a power supply that suits the needs of residents now and in to the future by upgrading a critical section of this Dorset electricity network to help local communities achieve their decarbonisation ambitions; so as more customers turn to low carbon technologies such as electric vehicles, they have a supply and infrastructure that’s fit for purpose.

     

  • Frequently asked questions:
    Poole - Wareham FAQ

    Why are the works being undertaken?

    The £3.7 million programme of upgrade works will begin on Wednesday 14 April and will benefit over 19,000 Poole residents. The project will run for eight months to enable the upgrade of 2.5 kilometers of underground cable; new sections of modern, robust cable will replace the existing oil filled cable which is reaching the end of its working life, allowing for a stronger network with capacity for future commercial and residential connections. 

    Why has this route been chosen?

    SSEN as a Statutory Undertaker have the right to install/maintain their plant and equipment within Public Highway under the Highways Act of 1980, there are no rights to install/maintain plant and equipment within private property without the consent of the landowners. The route chosen is the most direct and therefore the most economical route.

    Will I be compensated for any disruption or inconvenience caused by the works?

    There is no process by which SSEN offer compensation for any inconvenience or loss caused in the undertaking of their statutory duties. However this does not affect your Statutory Rights.

    Will I be able to access my property? Can I get my car in/out of my drive?

    We have applied for various road closures and traffic management measures to be able to install these works in a safe manner. Where road closures are being implemented the Roads will become closed to through traffic. However, our construction works are generally constrained to approx. 100-200m in length, so residents and local traffic will have access either side of where we are currently working. When working directly outside a property we make every effort to maintain access however there will be occasions when we will not be able to enable vehicles in or out of a property. We request that you make alternative arrangements to park vehicles. Pedestrian access will be maintained at all times.

    What happens with bus routes?

    Where our works affect bus stops these will be closed and we generally request that a temporary stop be located within a short walk of the original bus stop. Where Roads are closed buses will divert to an alternative route, information regarding the changes will be posted by the bus operators.

    Who do I contact if I wish to Complain?

    Telephone: 0800 980 1395

    Email: customercomplaints@ssen.co.uk

    Post:

    Complaints Manager
    Scottish and Southern Electricity Networks
    Walton Park
    Walton Road
    Portsmouth
    PO6 1UJ

    We also have full details of the complaints procedure detailed on our SSEN website here: https://www.ssen.co.uk/Complaints/

    Who do I contact if I have a problem with the staff on site?

    Please contact the Site Manager - Ian Daniels

    Mobile:  07918 470177

    Email: Ian.Daniels@sse.com

  • Road Location Start Date End Date Traffic Management
    Rigler Road Between junction with Rigler Road (A350) and junction with Blandford Road (B3068)
    10/05/21
    10/06/21
    Two Way Lights
    Blandford Road Blandford Road (B3068)
    11/06/21
    29/07/21
    Diversions and Road Closures
    Tucker Lane Between junction with Blandford Road (B3068) and junction with Tuckers Lane
    30/07/21
    15/08/21
    Diversions and Road Closures
    Rockley Road Between junction with Tuckers Lane and Legion Road and junction with Rockley Road
     25/07/21 25/09/21
    Diversions and Road Closures
    Coles Avenue Between junction with Legion Road and Coles Avenue and junction with Rockley Road
    20/07/21
    24/07/21
    Diversions and Road Closures
    Lake Road Between junction with Coles Avenue and junction with Lake Road
    17/07/21
    19/07/21
    Diversions and Road Closures, Access to Residents Only

    Alleyway Lake Road/David Way

    Alleyway between Lake Road and David Way
    06/07/21
    16/07/21
    Road and Pedestrian Closures, Access Only
    David Way/Goliath Road Between junction with David Way to Goliath Road and junction with Jacobs Road, Benjamin Road, Reuben Drive and Delilah Road
    19/05/21
    15/06/21
    Diversions and Road Closures
  • SSEN Engineers with clipboards
  • Project Updates

    Please check here for updates on the Poole - Wareham Network Upgrade

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