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  • Connections - Supplementary Information

    What do we do with your personal information?

    We use your information to:


    • process your application and provide you with designs and quotations for a new connection to our electricity network;
    • provide feasibility and budget estimates;
    • move or divert your existing supply of electricity to a new location as requested by you;
    • manage applications for disconnection from our electricity network;
    • manage generation applications, which is reportable to our regulator Ofgem;
    • provide our operational teams with the necessary information to carry out the connection works onsite;
    • share your contact details where you are the primary generator with a flexible connection to assist other applicants who are interested in shared capacity connections;
    • contact you to invite you to take part in connections engagement activities, provide comment/feedback on changes in policy and improvements to systems;
    • comply with legislation associated with the provision of electrical connections;
    • carry out inspections to comply with our legal and regulatory obligations; and
    • investigate reports of potential cases of electricity theft.