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  • We are Network Upgrades

    • There are many different roles and responsibilities involved with the upgrading of your network, we all work together to ensure that your network is secure and that we provide 10/10 service.
    • Network Upgrades have a dedicated team who are on hand to take your calls and answer your emails, as well as dedicated site managers available to ensure that our projects run smoothly.
    • The whole team are on hand to ensure that all residents / businesses affected are pre advised of our network upgrades commitments.
    Image of man with van in a field.
  • What we do

    • Network Upgrades replace existing cables on the low voltage and high voltage network where the existing cables have come to the end of their useful life, therefore ensuring you have a reliable supply with the newly installed cable.
    • We aim to keep all affected customers fully informed of our working schedules. In order to accomplish this effectively we hand deliver advanced letters to properties that will be affected by our projects, these letters provide customers with not only the contact details for our dedicated customer liaison team but outline the works being carried out.
    • Advance warning signs are also put out in public areas to advise the general public of our upcoming works with our contact details displayed providing the general public with the option to contact us with any enquiries or concerns they have.
    • We always aim to be as accommodating as possible and endeavor to reply to emails and messages within 48 hours during a normal working week.

    SSE workers
  • Investment

    • We provide a quality service to improve supply reliability, we are investing millions of pounds every year to upgrade and improve the electricity supplies within our distribution area.
    • Our dedicated team that are willing to assist with any concerns you may have before, during and after the duration of any works in your area.
    • We always strive to put our customers first and aim to provide a 10 out of 10 service.

    Man connecting a rope
  • Link to the project page
  • Counties map
  • Send us your feedback online