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Using the information below we will be able to book your job for you.
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A Meter Point Administration Number, also known as an MPAN, electricity supply number or supply number is a 13-digit reference. You can find this on your bill and will start with either a 17 or 20.
If the person we should contact on the day is different, please enter the information here.
The information below is required for us to be able to book your job.
The incoming service cable is the piece of equipment used to get power from the local network into your home. If you cannot see an overhead wire coming into your home and running to your meter, you can assume you have an underground service cable.
Once you have submitted this form, our customer services team will contact you via your preferred method of contact with a confirmed time and date for an appointment. This may take up to 1 working day.