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  • Open to you - Digital Strategy Feedback

    Thank you for providing your feedback on our digital strategy. We use stakeholder feedback to improve our business and the services we deliver. Your views will make a real difference to our digital future.

  • Contact us

    If you have a question about our strategy, action plan or any of our existing products or services. Click the link below to send us an email.

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  • Through our RIIO-ED2 stakeholder engagement, digitalisation is a core theme that cuts across all our activities and impacts the wide range of customer and consumer groups we highlighted in this document. Therefore, digitalisation has been and will continue to be a consideration in all of our RIIO-ED2 engagements. 

    If you would like to know more and are not already registered as an SSEN stakeholder, please register here.

    We also carry out small groups of expert stakeholder engagement on the delivery of Digitalisation. If you are keen to feedback in one of these sessions please get in touch here: futurenetworks@sse.com

    You can also give us feedback directly by completing the following survey:

  • To what extent do you agree with the content of our strategy and action plan?


    To what extent do you agree with the content of our strategy and action plan?
    Please let us know where you think we could improve.
    To what extent has this document increased your understanding of the opportunities enabled by digital for us?

    To what extent has this document increased your understanding of the opportunities enabled by digital for us?
    Please let us know where clarity can be improved.
    To what extent has this document increased your understanding of the potential of Open Data to enhance value to the customers and the communities that we serve?

    To what extent has this document increased your understanding of the potential of Open Data to enhance value to the customers and the communities that we serve?
    How bold do you think our digital strategy is?



    How bold do you think our digital strategy is?
    Please let us know which areas of the strategy could be bolder.
    Is our action plan sufficiently ambitious?



    Is our action plan sufficiently ambitious?
    Which areas require a stronger focus?
    On a scale of 1 - 5, to what extent do you feel that we are making progress in meeting the current and future needs of our customers in a digital world?



    On a scale of 1 - 5, how well do you feel that we are making progress in meeting the current and future needs of our customers in a digital world?
    In the process of digitalising the business and opening up data securely, where should our priorities be focused? For example EV connections, whole system planning, customer supply interruptions.
    Any other comments on our strategy: