What is a service alteration?
A service alteration is not a new connection, but a change in the location of your electricity cable and meter. Perhaps you are renovating your property, building an extension, or demolishing a part of your property, all of which means the electricity meter is in the way. If this is the case, you can do this by applying by using our online application form.
If you do not require your meter and your electricity cable moved, but you need an overhead power line, underground cable, or an electrical substation diverted as part of your project, you’ll need to apply for a diversion.
What's involved in my application?
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You can do this by either applying by using our online application form or if you wish to download and email your application to us you can do so here, however, the fastest way to apply is online. In the application form, we will outline everything we need from you.
Top tips for this stage:
- When you apply please let us know where your supply currently is and where you would like it moved. The distance of this is also helpful to know.
- Remember to tell us if you have anything that may require extra electricity such as heat pumps, swimming pools etc. You may hear us call this ‘abnormal load’ during your application.
- You will need to contact your energy supplier who you pay your electricity bills to, they will move your meter after we install the cable up to where your meter will sit. and a certified private electrician will move your consumer unit and internal wiring. Make sure the electrician has the right qualifications and certificates too.
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How much will it cost?
Our prices will give you an idea of the cost involved in moving our cables. The prices do not include any additional work such as any digging on your land or traffic management, however, your quote will break down what other costs you may have to pay.
Where we are moving your cable digging may be required so that we can carry out the works. This can affect the prices you see below depending on what is needed, you can appoint a private groundworker to do this on your behalf, which is usually cheaper. If you choose to do this we can amend your quotation to reflect this.
Where we are moving your cable digging may be required so that we can carry out the works. This can affect the prices you see below depending on what is needed, you can appoint a private groundworker to do this on your behalf, which is usually cheaper. If you choose to do this we can amend your quotation to reflect this.
I want to...
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Go ahead with the work
If you're ready and would like a quote for your works, click here to get a quick estimate and then apply using our online request form. -
Find out a little more
We understand that there is a lot of information to take in when applying for a new connection for your property. Take a look through our most commonly asked questions and if you are still unsure, our team will be happy to help. -
Speak to your team
Do you still have questions and would like to speak with a member of our team? Give our team a call on 0800 048 3516. We are available Monday to Friday from 08:00 to 17:00.